Once an order has shipped, we are unable to cancel or refund your order.

If you have any questions you can contact us at hello@helentao.com or DM us on Instagram @_houseofhunter_

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right!

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on gift cards.